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Email Can’t Hold It All

Have you ever had files that you needed to get to someone in a hurry only to find that they were too large for email? Are you aware the email is a very insecure method for transmitting data? Not sure what to do?

Here a just a few of the affordable options available to use to send and receive files safely.

You Send It

DropBox for Business

Google Drive  – for gmail users

Take a look. It’s easy and affordable to stop bogging down your email and putting your data at risk.

 

 

Tainted Websites Far Surpass Email as Source of Malware Infection – 5 questions to ask your web host

We’ve been talking about website security for several months. As it became clear to us that the bad guys were favoring web server infections as their tool of choice, we introduced ‘Site Custodian’ to help protect the websites we host from the spread of malicious code.

New research from Palo Alto Networks, which was recently written about by Byron Acohido of USA TODAY, validates our concerns and suggests that most of the Malware that is making it into corporate networks is deposited via ‘drive-by downloads.’

A ‘drive-by download’ means that your computer (and likely your company’s network, if you’re connected to it) becomes infected simply by visiting a webpage that has been compromised. You no longer have to actively download anything, and reputable sites may be contaminated.

Over a 3 month time period, researchers at Palo Alto Networks analyzed Internet traffic coming through their clients’ networks. From that data, they discovered that 90% of the Malware got in through web-browsing while only 6% came from tainted emails. That’s a tremendous shift from just a couple of years ago.

The even scarier part of this phenomenon is that these website infections are harder to detect. On average it takes 4 times longer for website contamination to be discovered than it does for a typical email based infection to be found. Plus, current antivirus software cannot block this type of infection. That doesn’t mean that you are helpless to stop malicious code injections. It does mean that it’s up to you to protect your website and your customers. Our advice?

  • Understand that you are responsible for keeping your site free of infection. Websites are no longer a build it and forget it proposition – routine maintenance is required and has a cost.
  • Follow up with your website developer to ensure that the platform/content management system (CMS) on which your site is built is being updated, maintained, and that known security holes are plugged.
  • Talk to the company hosting your site to ensure that the server on which your site resides is ‘hardened’ for security and the operating system is up-to-date.
  • Ask your web developer and hosting company about their policies regarding blacklisting and malware removal.
  • Ask your hosting company if they use a tool like Site Custodian* to monitor your site for malicious code injections and how infections are scrubbed once they’ve been detected.

*Site Custodian is a subscription based service we offer that will monitor your website for infection, alert us to suspicious code injections, and scrub your site should the worst happen. Contact us for more info.

We don’t have to let the bad guys win. As with almost everything security related in IT, a little education and a few preventative steps today will pay off immeasurably in the long run.

There’s Help for Involuntary IT Managers

04-22InvoluntaryITManager_Web

“Small businesses with ‘involuntary’ IT managers lose US $24 billion in productivity annually, according to AMI-Partners study, http://www.microsoft.com/en-us/news/Press/2013/Apr13/04-22InvoluntaryITManagerPR.aspx, April 22, 2013

I bet you didn’t even know there was a special title for the nontechnical person in your office that has the job of managing IT on top of their regular workload. If you’re one of the lucky people that are tech savvy enough to be the designated ‘go to’ person in your office, congratulations – you’re officially an Involuntary IT Manager or IITM.

Microsoft recently released the result of a study they commissioned from AMI-Partners which looks at the impact on the productivity of IITMs on organizations with less the 100 employees. Not surprisingly, forcing nontechnical people into this role usually ends up costing plenty. The study suggests the US small businesses lose $24 billion annually as a “direct result of IITMs taking time away from their primary business activities.”

According to the study ITTMs spend about six hours per week or around 300 hours per year working on IT issues unrelated to their primary job. Other interesting stats:

  • 30% feel that IT management is a nuisance
  • 26% don’t feel qualified to manage IT
  • 6 out of 10 IITMs want to simplify the technology to alleviate day-to-day issues
  • Once a company has 15 or more employees the amount of productivity lost to managing IT increases

The study also found that over 30% of IITMs are likely to shift their IT focus more toward hosted and cloud solutions. They are also interested in implementing productivity and collaboration suites. However, they still have concerns about security and privacy, reliability, product limitations, and integrating these solutions within their current infrastructure.

The good news is AtNetPlus loves to assist IITMs. We are happy to help on days when you’re overloaded or if you just need expert advice. Check out our IT Advisor page. It lists just a few of the ways we can bring down your stress level and let you get back to doing your ‘real’ job.

Tell us your IT horror story. Trust us, you’re not alone.

WordCamp North Canton is May 4th

Offical_WCNC_logoWould you like to learn about WordPress? Do you have a WordPress website and want to learn more about using and maintaining it? I have just the thing for you! Next weekend, on May 4th from 8am to 4 pm will be the first annual North Canton WordCamp at Stark State College.

What’s a WordCamp?

“WordCamps are informal, community-organized events that are put together by WordPress users like you. Everyone from casual users to core developers participate, share ideas, and get to know each other.” –WordCamp Central

The North Canton WordCamp is geared specifically towards basic users this year. We are covering topics such as:

  • Jetpack and what it’s all about
  • Security and WordPress
  • Advanced SEO
  • 10 Things to do after the install
  • You want to stick that where?
  • Say that again in plain English
  • There’s a plugin for that
  • And more!

So if you’d like to spend the day exploring WordPress, making connections, and collecting some awesome swag, Register Today!

Phishing, Smishing, and Hacking

This is a topic we’ve discussed frequently but not only doesn’t it go away, it keeps getting more complex. As soon as we figure out the latest ploy, the bad guys change their tactics. The best protection is education – for you and your employees.

That’s why we’re devoting this blog article and the next Talk it over Tuesday (April 16) to discussing ways to avoid becoming a victim. Although it’s not a typical scenario, it was announced a couple of days ago that the offices of Vudu, a video service company, were broken into and hard drives were stolen that contained customer information. According to reports and a letter that was sent to customers, the data included names, email addresses, birth dates, passwords, and the last four digits of some credit cards.

The data was encrypted but there is no guarantee that it hasn’t been compromised. It’s just another reminder that all businesses must be vigilant about what data they store and where it resides. Physical security can be just as important as cyber security. However, when it comes to cyber security, there are a number of simple things you and your employees can do to protect your valuable data:

  • Be wary of emails that threaten account closures, promise easy money, offer fantastic deals, request donations, or have poor grammar and misspellings.
  • Be careful of links – make sure the URL of the link matches the URL you would expect from the company. You can hover your mouse over the link to see the URL that will open in your browser.
  • Never click on anything from an unfamiliar source.
  • When in doubt, use a search engine to double check the validity of the offer, company, or link before you proceed.
  • Read end-user agreements to make sure you are not giving the company permission to download software you don’t want onto your computer.
  • Use strong passwords and do not use the same password on multiple sites. (Remember, Vudu subscribers that were using the same password on other sites have compromised those accounts too.) Microsoft has a free “Password Strength Checker” to help you evaluate whether or not your password is as complex as it needs to be.

If you’d like to know more or hear about some of the latest methods cybercriminals are using to take advantage of busy, distracted business people, join us for Talk it over Tuesday on April 16.

Wouldn’t it be great if these guys would put all of their creative energy toward making life better instead of scamming people or crashing our computers? Leave a comment and tell us what you think.

 

Compliance – Covering Your Bases

Last week at the Dayton Business Matchmaker event, I gave a workshop on Compliance and Audit for SMBs. While the details vary for different industries and governmental agencies, there are some basic fundamentals that apply for everything.

Sometimes referred to as CIA, Confidentiality, Integrity and Availability must be considered in order to achieve compliance and prepare for an audit.

  • Confidentiality refers to preventing the disclosure of information to unauthorized individuals or systems.
  • Integrity denotes ensuring that data cannot be modified without detection.
  • Availability means that information must be accessible when it is needed.

Each of these elements  has risks that should be considered and controls that should be implemented in order to meet compliance standards. The table below provides a quick overview.

CIA Chart


 

 

 

 

 

 

 

 

 

Because security is more important than ever to SMBs, we’ll regularly provide more information on these issues. Look for the chance to discuss it further at Talk it over Tuesday on June 18. Registration will open soon. In the meantime, let us know if we can answer any questions for you.

SEO Savvy

Angela Bergmann and I conducted a workshop at the recent Spirit of Women in Business Conference at Kent State University. While putting the presentation together we came across some interesting statistics to back up what we’ve been doing and suggesting other small businesses try for years.

Whenever we’re asked for advise on improving search engine optimization (SEO) or search engine marketing (SEM), blogging tops the list.  Often, that response is met with the question “Why should I spend my time on that?” The simple answer is to generate more leads. Here are the stats to back it up:

Business to Consumer companies that blog generate 88% more leads than those that do not blog. For business to business companies, it’s 67%.  Why? Search engines are looking for fresh, keyword-rich content. The more of it you generate, the more relevant your site becomes and the higher up you’ll get in the organic (non-paid) search results.

Need more?

70% of the links search users click on are organic.

None of this matters unless your blog is relevant to your audience and provides useful information. Although keywords are important, remember to write for people – not the search engines. Update your blog frequently, there is nothing worse than going to a blog that hasn’t been updated in months. It takes commitment but as the stats prove – it’s well worth the effort.

Confused about SEO, SEM, PPC, SMM, SMO, and content marketing? Join us at 8:00 am on March 19 for Talk it over Tuesday at AtNetPlus. We’ll discuss all of that and more.

 

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  • Email Can’t Hold It All
    Have you ever had files that you needed to get to someone in a hurry only to find that they were too large for email? Are you aware the email is a very insecure method...
    Read more